Custom Group Channels

Custom Group Channels lets you create group support channels based on your grouping logic. It can be based on teamId, workspaceId, companyId etc. This is helpful when you want to communicate with all the users in a group.

Eg: All the users in team=teamA will be added to a separate private channel in Saturn.

To add users to custom channels, add the options param with the group of the user while initializing.

window.$saturn.setUser(
  userId,
  {email: `${userId}@gmail.com`},
  {
    groups: {
      <groupType>: {
        id: <groupId>,
        name: <groupName>,
      },
    },
  }
);

Eg:

window.$saturn.setUser(
  userId,
  {email: `${userId}@gmail.com`},
  {
    groups: {
      team: {
        id: "teamA",
        name: "Team A",
      },
    },
  }
);